At Chatswood Toyota, we believe that people are the key to making a difference. Chatswood Toyota is an award winning dealership in the heart of Sydney, leading 170 staff across 3 locations. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's # 1 brand and working alongside strong leaders and a supportive team.
Why join the Chatswood Toyota family?
Our team at Chatswood Toyota is always striving to deliver the best experiences for both our team and our customers. We are committed to ensuring that all our team members feel recognised, safe and respected for their contributions.
See the benefits of joining Chatswood Toyota.
Learning and development
Work-life balance
Product experience
How to apply to join our growing team
If you think you’ve got the skills and experience to join us, we welcome you to express your interest and request that you forward your resume and cover letter to us through our email (myfuture@chatswoodtoyota.com.au) or alternatively, if none of the current job vacancies align with your preferences, we invite you to complete the following application to indicate your specific interests through the Register my interest form here.
Current vacancies available at Chatswood Toyota
Reports to: New Vehicle Sales Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
The main focus of the Business Manager - Finance and Insurance is to provide a high-quality finance and insurance service to guests, for both new and used vehicles. The Business Manager - Finance and Insurance should act as an ambassador of the dealership and Toyota amongst the wider community.
Key job functions & Accountabilities
The Business Manager - Finance and Insurance carries out a range of duties including:
Providing vehicle finance and insurance to guests
Preparing routine financial documents
Providing a high level of guest service measured by Net Promoter Score (NPS)Communicating with all parties involved in a purchase
Maintaining, updating and utilising the DAR information records system
Imputing computer data.
Ensure rates offered are at acceptable levels
Completing finance, leasing and insurance contracts/policies
Ensuring legal requirements, processes and professional sales compliance is achieved in all
transactions.
Provide and maintain an up to date and accurate log of status of all Financial and Insurance contracts
including expected Dealership income generated.
Promoting the dealership and the Toyota brand
Maintaining good working relationships with the dealership finance and insurance
partners to secure competitive interest rates and financing programs
Maintaining good working relationships with the new and used vehicle sales team
Attend and contribute to Sales Team Meetings building awareness of the new and used vehicle sales
departments, to assist in the sale of motor vehicles and to maximise dealership finance and
insurance to our guests.
Training and providing the new and used vehicle sales teams with information on finance and lease programs, the benefits of the dealership's financing, and such products as Access etc.
Find Out More
Reports to: Financial Controller/General Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
Maintenance of Chatswood, Artarmon and Ryde sites
Oversee the maintenance, appearance and functionality of the Chatswood, Artarmon and Ryde sites including lawns, gardens and the yard etc.
Manage and oversee maintenance contractors e.g. waste management, security etc.
Schedule and Co-ordinate contractors to work on sites Chatswood, Artarmon & Ryde
Ensure contractors on site have been inducted (Howsafe)
Maintain buildings, equipment, Yard areas etc to ensure smooth running of Dealership facilities
Monitor external cleaners’ performance
Attend and oversee minor repairs and building upgrades
Monitor and maintain building systems such as gurney, stormwater detention tanks and water supply and air-conditioning systems etc.
Manage the storage and disposal of company records as directed
Assist the management team with projects as directed
Liase with sub-contractors as required e.g. electrician, plumber etc.
Actively check on facilities, equipment etc to schedule any pre-emptive maintenance and or repairs
Work, Health and Safety
Coordinate the WHS committee and implement actions/improvements
Assist with the implementation of the WHS “HowSafe” system and completion of safety talks
Report any WHS hazards or issues to the WHS committee as required
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Reports to: Warehouse Store Person
Direct Reports: Nil
Purpose / Main area of Responsibilities
To contribute value to the warehouse team and be motivated to ensure that the warehouse is efficiently run and maintained.
Key job functions & Accountabilities
The Warehouse supervisor carries out a range of duties including:
Ensure that the warehouse is efficiently run and maintained.
Operate within a team to make sure deliveries in and out of the warehouse are effectively organised and executed
Deal with a vast range of stock
Receiving, unpacking and storage of incoming goods in accordance with appropriate procedures
Picking and packing of orders including courier and transport documentation
Locating and organising the storage of parts (stock)
Skills/Qualifications/Experience Required
A current Forklift license (an LO picker license is a bonus)
Basic computer skills and experience in computerized warehousing systems
Excellent attention to detail
Physically fit and proven record of Safe Work Practices
Good organizational and effective time management skills
General warehouse duties
Picking and packing orders
Regular stock counts
General warehouse housekeeping
Administrative functions as required
Some heavy lifting
Find out more
Reports to: Service Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
The main focus of the Receptionist is to act as the first point of contact for anyone visiting the dealership or making general telephone contact, and greeting them in a friendly and professional manner. Act as an ambassador of the dealership and Toyota amongst the wider community.
Key job functions & Accountabilities
The Receptionist carries out a range of duties related to running the dealership’s reception, including:
Meet and greet all Guests immediately upon entering the dealership
Interacting with visitors and Guests and ensuring their waiting time has not been exceeded
Answering and directing calls in a professional manner
Providing administration support
General clerical duties (banking/ filing/ checking vehicle details)
Booking of service vehicles
Ensuring the Guest amenities and waiting room is clean and tidy
Showing visiting Guests to where they need to go/ walking them to their destination
Following TFL (Toyota For Life) Standards
Working as part of the team and having fun with our Guests
Find out more
Reports to: Workshop Controller/Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
Once making the commitment of this Traineeship, it is how you apply yourself in the workplace that determines your level of expertise at the end of your Traineeship period. A conscientious and diligent effort on your part will enhance your long term job prospects. You must be a team player and make customer satisfaction your prime goal.
Key job functions & Accountabilities
Attend TAFE as required by the Traineeship.
Learn all facets of mechanical repair and servicing through observation of, and participation in any designated task.
Follow the directions given by supervisory/management staff.
Apply knowledge learnt at TAFE to workplace situations
Always maintain safe working practices
Report all workplace hazards and report all OHS issues.
Comply with OHS, Workers’ Compensation and Rehabilitation Policies
Contribute to a hazard free and OHS compliant work place.
Participate where required in the resolution of OHS issues
Work overtime as scheduled or with 24 hours’ notice period (as per award)
Other duties as required by supervisory staff.
Basic servicing and repairing the mechanical parts of vehicles such as the engine,transmission (clutch, gearbox, differential), and the suspension systems (springs,steering, wheels, brakes and tyres)
Taking all necessary steps to diagnose to ensure the correct operation of vehicles soldunder dealer warranty including the dismantling and reconstruction or replacement of faulty components
Minor repairs to the mechanical parts of the motor vehicle such as the engine, transmission and the suspension systems Installing optional extras to new vehicles as required
Reporting all necessary work, service or repairs to service manager and record using in-house databases or reporting systems
Ordering parts needed as part of warranty service
Maintaining a safe working environment through ensuring the correct operation of all tools and specialised equipment
Providing high level guest service to the dealerships guests
Demonstrate behaviours that align with company policies, organisational values and the toyota way
