Ignite your career with Chatswood Toyota
At Chatswood Toyota, we believe that people are the key to making a difference. Chatswood Toyota is an award winning dealership in the heart of Sydney, leading 170 staff across 3 locations. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's # 1 brand and working alongside strong leaders and a supportive team.
Why join the Chatswood Toyota family?
Our team at Chatswood Toyota is always striving to deliver the best experiences for both our team and our customers. We are committed to ensuring that all our team members feel recognised, safe and respected for their contributions.
See the benefits of joining Chatswood Toyota.
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Learning and development
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Work-life balance
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Product experience
How to apply to join our growing team
If you think you’ve got the skills and experience to join us, we welcome you to express your interest and request that you forward your resume and cover letter to us through our email (myfuture@chatswoodtoyota.com.au) or alternatively, if none of the current job vacancies align with your preferences, we invite you to complete the following application to indicate your specific interests through the Register my interest form here.
Current vacancies available at Chatswood Toyota
Reports to: Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
The main focus of the Parts Interpreter is to respond to any guest enquiries by utilising all available
resources to ensure that the guest’s requirements are met with the highest level of guest service.
Key job functions & Accountabilities
The Parts Interpreter carries out a range of duties related to being the key contact between the guest
and the dealership, for sales of parts, including:
- At all times maintain a keen awareness of providing quality guest service of the highest level
- Able to adequately liaise with workshop & guests regarding parts ordering
- To control, monitor and process parts back order procedure
- To be able to interpret customer enquiries speedily and with a very high degree of accuracy
- Provide prompt and courteous service to counter and phone customers.
- To maintain an up to date knowledge of Toyota and its products.
- To process spare parts orders from the customer and / or service department to the interpreter
- Other duties as required by management.
Work, Health & Safety
- Report all workplace hazards and report all WH&S issues
- Comply with WH&S, Worker’s Compensation and Rehabilitation Policies
- Contribute to a hazard free and WH&S compliant workplace
- Participate where required in the resolution of WH&S issues
- Ensure organisation compliance with WH&S policies and procedures
- Monitor WH&S performance
- Promote consultation with staff and senior management on WH&S issues
Find out more
Reports to: New Vehicle Sales Manager
Direct Reports: Nil
Main purpose:
The main focus of the Business Manager - Finance and Insurance is to provide a high-quality finance and insurance service to guests, for both new and used vehicles. The Business Manager - Finance and Insurance should act as an ambassador of the dealership and Toyota amongst the wider community.
Key job functions & Accountabilities:
The Business Manager - Finance and Insurance carries out a range of duties including:
- Providing vehicle finance and insurance to guests
- Preparing routine financial documents
- Providing a high level of guest service measured by Net Promoter Score (NPS)
- Communicating with all parties involved in a purchase
- Maintaining, updating and utilising the DAR information records system
- Imputing computer data.
- Ensure rates offered are at acceptable levels
- Completing finance, leasing and insurance contracts/policies
- Ensuring legal requirements, processes and professional sales compliance is achieved in all transactions.
- Provide and maintain an up to date and accurate log of status of all Financial and Insurance contracts including expected Dealership income generated.
- Promoting the dealership and the Toyota brand
- Maintaining good working relationships with the dealership finance andinsurance partners to secure competitive interest rates and financing programs
- Maintaining good working relationships with the new and used vehicle sales team
- Attend and contribute to Sales Team Meetings building awareness of the new and usedvehicle sales departments, to assist in the sale of motor vehicles and to maximise dealership finance and insurance to our guests.
- Training and providing the new and used vehicle sales teams with information on finance and lease programs, the benefits of the dealership's financing, and such products as Access etc.
Find out more
Reports to: Workshop Controller/Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities:
Once making the commitment of this Traineeship, it is how you apply yourself in the workplace that determines your level of expertise at the end of your Traineeship period.
A conscientious and diligent effort on your part will enhance your long term job prospects. You must be a team player and make customer satisfaction your prime goal.
Key job functions & Accountabilities
- Attend TAFE as required by the Traineeship.
- Learn all facets of mechanical repair and servicing through observation of, and participation inany designated task.
- Follow the directions given by supervisory/management staff.
- Follow the directions given by supervisory/management staff.
- Apply knowledge learnt at TAFE to workplace situations
- Always maintain safe working practices
- Report all workplace hazards and report all OHS issues.
- Comply with OHS, Workers’ Compensation and Rehabilitation Policies
- Contribute to a hazard free and OHS compliant work place.
- Participate where required in the resolution of OHS issues
- Work overtime as scheduled or with 24 hours’ notice period (as per award)
- Other duties as required by supervisory staff.
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for
Reports to: Pre-Delivery Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
To carry out technical inspections and works on vehicles prior to being delivered to the guest.
Key job functions & Accountabilities
- Initialise vehicle systems as per service bulletins
- Complete compartment checks including:
- Check vehicle oils and fluids and replace where applicable
- Inspect vehicles for leaks and initiate repairs where applicable
- Top up vehicle coolant and washer fluid
- Check battery installation and terminal tightness
- Check engine and air conditioner cooling fans
- Check electrolyte and charge levels of the vehicles
- Conduct checks underneath the vehicles including:
- Check wheel nut torque
- Check and adjust tyre pressure
- Inspect vehicle for defects
- Install rubber body plugs
- General inspection of under vehicle
- Additional vehicle works include:
- Final vehicle inspection
- Road test vehicles
- Fill fuel in vehicles if required
- Fit genuine and aftermarket accessories as per Toyota standards
- Report any faults to the department manager that may require additional attention
Additional responsibilities:
- Park vehicles in designated area when job is completed.
- Keep work clothes; equipment and work bays clean and tidy.
- Advise Manager if additional work is required.
- Keep vehicles clean.
- Co-operate with all colleagues and supervisors
- Ensure all vehicles are ready on time
- Ensure all jobs on daily work sheet are attended to.
- Attend in house training
- Study related Toyota bulletins
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for