At Chatswood Toyota, we believe that people are the key to making a difference. Chatswood Toyota is an award winning dealership in the heart of Sydney, leading 170 staff across 3 locations. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's # 1 brand and working alongside strong leaders and a supportive team.
Why join the Chatswood Toyota family?
Our team at Chatswood Toyota is always striving to deliver the best experiences for both our team and our customers. We are committed to ensuring that all our team members feel recognised, safe and respected for their contributions.
See the benefits of joining Chatswood Toyota.
Learning and development
Work-life balance
Product experience
How to apply to join our growing team
If you think you’ve got the skills and experience to join us, we welcome you to express your interest and request that you forward your resume and cover letter to us through our email (myfuture@chatswoodtoyota.com.au) or alternatively, if none of the current job vacancies align with your preferences, we invite you to complete the following application to indicate your specific interests through the Register my interest form here.
Current vacancies available at Chatswood Toyota
Reports to: Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
The main focus of the Parts Interpreter is to respond to any guest enquiries by utilising all available
resources to ensure that the guest’s requirements are met with the highest level of guest service.
Key job functions & Accountabilities
The Parts Interpreter carries out a range of duties related to being the key contact between the guest
and the dealership, for sales of parts, including:
At all times maintain a keen awareness of providing quality guest service of the highest level
Able to adequately liaise with workshop & guests regarding parts ordering
To control, monitor and process parts back order procedure
To be able to interpret customer enquiries speedily and with a very high degree of accuracy
Provide prompt and courteous service to counter and phone customers.
To maintain an up to date knowledge of Toyota and its products.
To process spare parts orders from the customer and / or service department to the interpreter
Other duties as required by management.
Work, Health & Safety
Report all workplace hazards and report all WH&S issues
Comply with WH&S, Worker’s Compensation and Rehabilitation Policies
Contribute to a hazard free and WH&S compliant workplace
Participate where required in the resolution of WH&S issues
Ensure organisation compliance with WH&S policies and procedures
Monitor WH&S performance
Promote consultation with staff and senior management on WH&S issues
Find out more
Reports to: Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
To contribute value to the warehouse team and be motivated to ensure that the warehouse is
efficiently run and maintained.
Key job functions & Accountabilities:
The Junior/Assistant Fleet Sales Consultant carries out a range of duties related to the leasing of vehicles, including:
Ensure that the warehouse is efficiently run and maintained.
Operate within a team to make sure deliveries in and out of the warehouse are effectively organised and executed
Deal with a vast range of stock
Receiving, unpacking and storage of incoming goods in accordance with appropriate procedures
Picking and packing of orders including courier and transport documentation
Locating and organising the storage of parts (stock)
Skills/Qualifications/Experience Required
A current Forklift license (an LO picker license is a bonus)
Basic computer skills and experience in computerized warehousing systems
Excellent attention to detail
Physically fit and proven record of Safe Work Practices
Good organizational and effective time management skills
General warehouse duties
Picking and packing orders
Regular stock counts
General warehouse housekeeping
Administrative functions as required
Some heavy lifting
If you’re ready to take on your next challenge with Australia’s number one automotive brand, then apply through Seek now!
Find out more
Reports to: Workshop Controller/Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities:
Once making the commitment of this Traineeship, it is how you apply yourself in the workplace that determines your level of expertise at the end of your Traineeship period.
A conscientious and diligent effort on your part will enhance your long term job prospects. You must be a team player and make customer satisfaction your prime goal.
Key job functions & Accountabilities
Attend TAFE as required by the Traineeship.
Learn all facets of mechanical repair and servicing through observation of, and participation inany designated task.
Follow the directions given by supervisory/management staff.
Follow the directions given by supervisory/management staff.
Apply knowledge learnt at TAFE to workplace situations
Always maintain safe working practices
Report all workplace hazards and report all OHS issues.
Comply with OHS, Workers’ Compensation and Rehabilitation Policies
Contribute to a hazard free and OHS compliant work place.
Participate where required in the resolution of OHS issues
Work overtime as scheduled or with 24 hours’ notice period (as per award)
Reports to: Service Operations Manager/Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities:
The main focus of the Service Advisor is act as the principal contact between the Dealership and the guest, for repair and maintenance service on vehicles, while ensuring guest satisfaction.
Key job functions & Accountabilities
The Service Advisor carries out a range of duties related to being the key contact between the guest
and the dealership, for repair and maintenance of vehicles, including:
Meeting guests
Taking enquires and service bookings
Writing up repair orders
Keeping guests up to date with vehicle progress
Organising courtesy cars
Estimating the cost and time needed to complete a job
Liaising with the Workshop Controller to ensure all work is carried out in the allocated time frame
Gaining authorisation for extra work
Handling guest complaints
Helping bring new business into the service department
Promoting the dealership and the Toyota brand
Essential Skills:
Effective time management skills
Sound knowledge of auto mechanics
Effective leadership skills, ability to teach and mentor staff
If you’re ready to take on your next challenge with Australia’s number one automotive brand, then apply through Seek now!
Find out more
Reports to: New Vehicle Sales Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities:
The main focus of the Business Manager - Finance and Insurance is to provide a high-quality finance and insurance service to guests, for both new and used vehicles. The Business Manager - Finance and Insurance should act as an ambassador of the dealership and Toyota amongst the wider community.
Key job functions & Accountabilities
The Business Manager - Finance and Insurance carries out a range of duties including:
Providing vehicle finance and insurance to guests
Preparing routine financial documents
Providing a high level of guest service measured by Net Promoter Score (NPS)
Communicating with all parties involved in a purchase
Maintaining, updating and utilising the DAR information records system
Imputing computer data.
Ensure rates offered are at acceptable levels
Completing finance, leasing and insurance contracts/policies
Ensuring legal requirements, processes and professional sales compliance is achieved in all transactions.
Provide and maintain an up to date and accurate log of status of all Financial and Insurance contracts including expected Dealership income generated.
Promoting the dealership and the Toyota brand
Maintaining good working relationships with the dealership finance and insurance partners to secure competitive interest rates and financing programs
Maintaining good working relationships with the new and used vehicle sales team
Attend and contribute to Sales Team Meetings building awareness of the new and used vehicle sales departments, to assist in the sale of motor vehicles and to maximise dealership finance and insurance to our guests.
Training and providing the new and used vehicle sales teams with information on finance and lease programs, the benefits of the dealership's financing, and such products as Access etc.
If you’re ready to take on your next challenge with Australia’s number one automotive brand, then apply through Seek now!
