Careers At Chatswood Toyota
Ignite your career with Chatswood
At Chatswood Toyota, we believe that people are the key to making a difference. Chatswood Toyota is an award winning dealership in the heart of Sydney, leading 170 staff across 3 locations. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's # 1 brand and working alongside strong leaders and a supportive team.
Why join the Chatswood Toyota family?
Our team at Chatswood Toyota is always striving to deliver the best experiences for both our team and our customers. We are committed to ensuring that all our team members feel recognised, safe and respected for their contributions.
See the benefits of joining Chatswood Toyota.
Learning and development
Work-life balance
Product experience
How to apply to join our growing team
If you think you’ve got the skills and experience to join us, we welcome you to express your interest and request that you forward your resume and cover letter to us through our email (myfuture@chatswoodtoyota.com.au) or alternatively, if none of the current job vacancies align with your preferences, we invite you to complete the following application to indicate your specific interests through the Register my interest form here.
Current vacancies available at Chatswood Toyota
Reports to: Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
The main focus of the Parts Interpreter is to respond to any guest enquiries by utilising all available
resources to ensure that the guest’s requirements are met with the highest level of guest service.
Key job functions & Accountabilities
The Parts Interpreter carries out a range of duties related to being the key contact between the guest
and the dealership, for sales of parts, including:
- At all times maintain a keen awareness of providing quality guest service of the highest level
- Able to adequately liaise with workshop & guests regarding parts ordering
- To control, monitor and process parts back order procedure
- To be able to interpret customer enquiries speedily and with a very high degree of accuracy
- Provide prompt and courteous service to counter and phone customers.
- To maintain an up to date knowledge of Toyota and its products.
- To process spare parts orders from the customer and / or service department to the interpreter
- Other duties as required by management.
Work, Health & Safety
- Report all workplace hazards and report all WH&S issues
- Comply with WH&S, Worker’s Compensation and Rehabilitation Policies
- Contribute to a hazard free and WH&S compliant workplace
- Participate where required in the resolution of WH&S issues
- Ensure organisation compliance with WH&S policies and procedures
- Monitor WH&S performance
- Promote consultation with staff and senior management on WH&S issues
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for.
Reports to: Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities
To contribute value to the warehouse team and be motivated to ensure that the warehouse is
efficiently run and maintained.
Key job functions & Accountabilities:
The Junior/Assistant Fleet Sales Consultant carries out a range of duties related to the leasing of vehicles, including:
- Ensure that the warehouse is efficiently run and maintained.
- Operate within a team to make sure deliveries in and out of the warehouse are effectively organised and executed
- Deal with a vast range of stock
- Receiving, unpacking and storage of incoming goods in accordance with appropriate procedures
- Picking and packing of orders including courier and transport documentation
- Locating and organising the storage of parts (stock)
Skills/Qualifications/Experience Required
- A current Forklift license (an LO picker license is a bonus)
- Basic computer skills and experience in computerized warehousing systems
- Excellent attention to detail
- Physically fit and proven record of Safe Work Practices
- Good organizational and effective time management skills
- General warehouse duties
- Picking and packing orders
- Regular stock counts
- General warehouse housekeeping
- Administrative functions as required
- Some heavy lifting
If you’re ready to take on your next challenge with Australia’s number one automotive brand, then apply through Seek now!
Find out more
Reports to: Workshop Controller/Fixed Operations Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities:
Once making the commitment of this Traineeship, it is how you apply yourself in the workplace that determines your level of expertise at the end of your Traineeship period.
A conscientious and diligent effort on your part will enhance your long term job prospects. You must be a team player and make customer satisfaction your prime goal.
Key job functions & Accountabilities
- Attend TAFE as required by the Traineeship.
- Learn all facets of mechanical repair and servicing through observation of, and participation inany designated task.
- Follow the directions given by supervisory/management staff.
- Follow the directions given by supervisory/management staff.
- Apply knowledge learnt at TAFE to workplace situations
- Always maintain safe working practices
- Report all workplace hazards and report all OHS issues.
- Comply with OHS, Workers’ Compensation and Rehabilitation Policies
- Contribute to a hazard free and OHS compliant work place.
- Participate where required in the resolution of OHS issues
- Work overtime as scheduled or with 24 hours’ notice period (as per award)
- Other duties as required by supervisory staff.
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for
Reports to: Used Car Sales Manager
Direct Reports: Nil
Purpose / Main area of Responsibilities:
The main focus of the Used Car Sales Consultant is to achieve an agreed quota/revenue target by gaining business from new and existing clients, while ensuring complete guest satisfaction.
Key job functions & Accountabilities
The Used Car Sales Consultant carries out a range of duties related to the selling of
used vehicles, including:
- Understanding the guest’s objectives, buying criteria and decision making processes, and forming long term business partnerships in order to leverage future transactions/ purchases.
- Identifying and exceeding the needs of guests by providing in-depth advice and service
- Assisting guests in the selection and purchase process of a used vehicle
- Maintaining desk in a clean and tidy manner
- Approaching and greeting guests if they are unattended
- Offering tea or coffee to guests when appropriate
- Ensuring personal presentation reflects a corporate and professional image maintained by the Toyota brand
- Adhering to dealership attendance, behaviour, privacy and occupational health and safety policies
- Demonstrating a proactive approach to personal development
- Actively participating in dealership Kaizen activities and improvement forums
- Completing other adhoc duties as requested by management
Please send an email to myfuture@chatswoodtoyota.com.au specifying the role you are applying for.
Reports to: Fixed Operations Manager
Direct Reports: Warehouse Store persons and Parts Drivers
Purpose / Main area of Responsibilities:
To maintain a smooth operation of the warehouse and ensure that the needs of our guests and suppliers are met in a timely manner.
Key job functions & Accountabilities
- Ensuring that the warehouse is efficiently run and maintained.
- Operating within a team to make sure deliveries in and out of the warehouse are effectively organised and executed.
- Returning all credit orders within 48 hours and logging orders into TUNE
- Overseeing and assisting with picking orders
- Handling a vast range of stock
- Manage the storage and disposal of company records as directed
- Maintaining desk/computer area in a clean and tidy manner
- Demonstrating a proactive approach to personal development
- Managing the return of Toyota return within 45 days
- Taking responsibility for the stock maintenance, movement and locating
- Advising the Parts Inventory Manager of aged stock on a monthly basis
- Advising the Parts Inventory Manager of problem credits
- Completing other adhoc duties as requested by management and demonstrating flexibility to work overtime when necessary
- Attending and participating in training evens as required
- Actively participating in dealership Kaizen activities and improvement
- Adhering to dealership attendance, behavior, privacy and occupational health and safety policies
If you’re ready to take on your next challenge with Australia’s number one automotive brand, then apply through Seek now!
Find out more
- Be the first point of contact for our business!
- Opportunity to grow & develop
- A day off for your birthday
Who do we need?
We are looking for a confident and organised individual to join our exciting team in our Customer Service Centre based in Artarmon.
Your experience in customer service and commitment to teamwork will allow you to excel in this fast-paced position.
Training will be provided to the successful candidate.
What will you be doing?
In this role you will carry out the following tasks:
- Act as the first point of contact for anyone visiting the dealership
- Be the first point of contact for all inbound phone calls for the service department
- Make service bookings and respond to general enquiries
- Conduct outbound phone calls to remind guests of services that are due
- Assist with managing all guest feedback and guest relations
- Assist with day to day general reception duties
- Liaise with our guests face to face
What's in it for you?
- Joining the Chatswood Toyota family means that you will benefit from a wide range of exciting benefits and perks including:
- Fun and unique staff events
- Birthday leave
- Exciting discounts!
- Weekend penalty rates
- $500 bonus for successful staff referrals
- Employee of the month program with a monetary award
- Annual trip to Hawaii for top performers
Who are we?
Chatswood Toyota is an established and award winning dealership in the heart of Sydney. We are a key part of a leading group in the automotive industry with 170 staff across 3 locations. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's #1 brand and working alongside strong leaders and a supportive team
Chatswood Toyota is a proud member of the Servco group of companies. Servco Australia is a leading Group in the Toyota Network nationally. Servco’s continued growth is underpinned by a strong commitment to Guest Experience excellence and ownership experience. To achieve this ongoing commitment, motivated and enthusiastic team members are the key to our success.
If you’re ready to take on your next challenge with Australia’s number one automotive brand, then apply through Seek now!
Find out more
