Ignite your career with Chatswood Toyota
At Chatswood Toyota, we believe that people are the key to making a difference. Chatswood Toyota is an award winning dealership in the heart of Sydney, leading 170 staff across 3 locations. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's # 1 brand and working alongside strong leaders and a supportive team.
Why join the Chatswood Toyota family?
Our team at Chatswood Toyota is always striving to deliver the best experiences for both our team and our customers. We are committed to ensuring that all our team members feel recognised, safe and respected for their contributions.
See the benefits of joining Chatswood Toyota.
Learning and development
Work-life balance
Product experience
How to apply to join our growing team
If you think you’ve got the skills and experience to join us, we welcome you to express your interest and request that you forward your resume and cover letter to us through our email (myfuture@chatswoodtoyota.com.au) or alternatively, if none of the current job vacancies align with your preferences, we invite you to complete the following application to indicate your specific interests through the Register my interest form here.
Current vacancies available at Chatswood Toyota
Reports to: Service Manager
Purpose / Main area of Responsibilities
The main focus of the Service Advisor is to act as the principal contact between the Dealership and the guest, for repair and maintenance service on vehicles, while ensuring guest satisfaction.
Key job functions & Accountabilities
The Service Advisor carries out a range of duties related to being the key contact between the guest and the dealership, for repair and maintenance of vehicles, including:
- Meeting guests
- Taking enquires and service bookings
- Writing up repair orders
- Keeping guests up to date with vehicle progress
- Organising courtesy cars
- Estimating the cost and time needed to complete a job
- Liaising with the Workshop Controller to ensure all work is carried out in the allocated time frame
- Gaining authorisation for extra work
- Handling guest complaints
- Helping bring new business into the service department
- Promoting the dealership and the Toyota brand
- Demonstrate behaviours that align with company policies, organisational values and The Toyota Way
- Contribute to building a positive team spirit
Essential Skills/Qualifications/Experience
- Minimum 2 years experience in a similar role
- Strong working knowledge of the of the automotive industry
- Effective time management skills
- Sound knowledge of auto mechanics
- Ability to work with both the public and shop technicians in a courteous and professional manner
- Guest service focused
- Initiative, flexibility and results orientation
- Proficient in the Microsoft Office suite of works
Desirable Skills/Qualifications/Experience
- Qualified as a Technician
- Effective leadership skills
Find out more